The Cole Hotel is committed to producing digital products and to adopting technologies that are accessible to everyone. We will make every reasonable effort to ensure that we conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and comply with the Department of Justice’s Americans with Disabilities Act (ADA) Standards for Accessible Design, and other applicable regulations.

ACCESSIBILITY ASSISTANCE

Should you have difficulty using or accessing any section of our website, please contact us immediately at stay@thecolehotel.com. Aside from working with you to ensure you are provided with the information and assistance you need, we’re committed to ensuring that each feature on our site is accessible for everyone and will take the appropriate steps to address any shortcomings.

GOAL OF ACCESSIBILITY FOR EVERYONE

It is our goal to ensure that we are providing a seamless experience for everyone. We aim to ensure that everyone is able to access all areas of our website.

DIGITAL PARTNER COMMITMENT

The Cole Hotel sources Cloudbeds’ booking engine for digital room reservation transactions.

We are proud to partner with Cloudbeds, as they have also committed to digital accessibility and understand the importance of maintaining full accessibility compliance with the current standards.

FEEDBACK

Please contact stay@thecolehotel.com, if you have any feedback or suggestions on how we can improve the accessibility of our website.

ACCESSIBILITY FEATURES AT THE COLE HOTEL


Accessible rooms upon request featuring raised toilet shower seats and grab bars in the shower and toilet.

Accessible ramps to the entrance and access to all public areas.

Chair lift available at the pool and jacuzzi.

Accessible rooms can be booked and guaranteed online or by phone at (619) 282-1818.

If you have any questions about our ability to accommodate, please contact us directly at (619) 282 – 1818. We look forward to being of service.